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北海道警察本部TEL.011-251-0110

〒060-8520 札幌市中央区北2条西7丁目

How to use 110 appropriately

  • “110” is the emergency phone number in case of crimes or accidents occurring.
  • If it is not an emergency, go to the nearest police station or police box, and consult or inquire to a police officer there.
  • Calling 110, you will be connected to the communication and command center of the (area) police headquarters.
  • If you can not communicate in Japanese, we will connect you to an interpreter, so do not hang up.
  • Calm down and answer the questions by the call-taker.
  • While you are reporting to the call-taker, other police officers are dispatched to the scene.
  • Do not use a mobile phone to call 110 while you are driving or walking.
  • Move to a secure place and call 110 to keep a good connection and avoid a traffic accident. Be sure to tell the name of the municipality of the scene of crime or accident.
  • If you dial 110 by mistake, explain the call-taker that it is a mistake. If you just hang up without telling so,a police car will be dispatched to confirm whether you are safe.
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